OUR Medical Administrative & Health Information Assistant PROGRAM
A Medical Administrative & Health Information Assistant (also known as a Medical Office Assistant) is an important part of a healthcare team who is in charge of keeping the medical office running smoothly. Graduates from this program should expect to perform secretarial duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures.
Graduates from this program can work in doctors offices, hospitals, medical clinics, pharmaceutical companies, government health agencies and at various other medical settings.
Vantage College provides services such as flexible tutoring schedules, class-related field trips, guest speakers, and interview preparation. We also require externships to ensure our students receive hands-on, real world experience to assist them in finding gainful employment.
Once a student completes training, our full time Career Services staff offers job placement assistance. Our staff also offers students guidance, support and employment assistance even after completion of the program. Vantage graduates will complete school knowing that they have the skills to obtain a job, perform well, and advance in the career that they have chosen to become a valued member of the workforce.
WHAT A MEDICAL ADMINISTRATIVE ASSISTANT DOES?
- Answer telephones and direct calls to appropriate staff.
- Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
- Complete insurance or other claim forms.
- Interview patients to complete documents, case histories, or forms, such as intake or insurance forms.
- Receive and route messages or documents, such as laboratory results, to appropriate staff.
- Compile and record medical charts, reports, or correspondence, using typewriter or personal computer.
- Transmit correspondence or medical records by mail, e-mail, or fax.
- Maintain medical records, technical library, or correspondence files.
- Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
- Perform bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
- Transcribe recorded messages or practitioners' diagnoses or recommendations into patients' medical records.
- Arrange hospital admissions for patients.
PROGRAM FEATURES
- Medical Terminology
- Medical Coding and Insurance
- Billing and Coding Procedures
- Managed Care/ Insurance
- Electronic Health Records
- Medical Law and Ethics
- Medical Office Procedures
- NCICS – National Certified Insurance and Coding Specialist
- CPR & HIPPA
- NCMOA - National Certified Medical Office Assistant (optional)
SAMPLE JOB TITLES
Medical Office Manager, Medical Office Assistant, Patient Coordinator, Medical Administrative Assistant, Billing & Coding Specialist, Medical Secretary, Patients Relations Representative, Medical Records Assistant, and Medical Office Specialist
CAREER OUTLOOK
According to the U.S. Bureau of Labor Statistics, employment in healthcare occupations are expected to grow 19% until 2024, adding 2.3 million new jobs. This growth in jobs is the largest of any occupational field, due to an aging population and federal health insurance reform.
